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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Danielle Williams

November 8, 2024

5  out of  5
rating by Danielle Williams
"Tatum was very knowledgeable and helpful and went out of her way to get me the lowest price. I really appreciate her help. Kudos to Tatum😍"
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Clemencia Valdez

November 8, 2024

5  out of  5
rating by Clemencia Valdez
"The team of Zach Muzzy is great, caring and always taking the time to help you Thank you so much 💓"
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Sydney Sardinea

November 8, 2024

5  out of  5
rating by Sydney Sardinea
"Thank you so much Tony for setting up my daughter’s life policy! If you need kind of insurance Tony is your guy . Great customer service and mannerism. Such an awesome guy!!"
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Tommie Randle

November 8, 2024

5  out of  5
rating by Tommie Randle
"Tony is AWESOME with his customer service. During my interaction, he was so friendly and easy to work with. He helped me with life insurance policies for me, my granddaughter, and my son."
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Major Cephus

November 8, 2024

5  out of  5
rating by Major Cephus
"Thank you Terrica for your educating me on which life policy is best for me and my family. You were very professional and educated me on the different policies available. I will definitely be reaching back out to you with all of my insurance and financial planning needs."
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Breven Greg

November 8, 2024

5  out of  5
rating by Breven Greg
"Although I am only 20 years old, I know the importance of life insurance. Thank you Terrica for being patient and educating me through the process of purchasing my life policy. I will recommend you to my friends."
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Jack Shry

November 8, 2024

5  out of  5
rating by Jack Shry
"We are very appreciative of Christian and the Zach Muzzy team. We didn’t feel our current insurance agent knew us or our needs. I made one call to Zach’s team, and e felt an immediate difference. Although we were more focused on service, we benefited from very competitive rates and service. Very gland and thankful to Christian and the Muzzy State Farm team to help us with our needs."
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Bryan Jongeward

November 2, 2024

5  out of  5
rating by Bryan Jongeward
"I recommend Zach Muzzy State Farm Insurance and appreciate Christian Brewer in assisting me to set up my insurance needs."
We responded:
"Thanks for the feedback, Bryan! I am happy to hear that Christian was able to get you set up with coverage. Let us know if there is anything else we may assist you with. - Zach "
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Bill Stavinoha

November 1, 2024

5  out of  5
rating by Bill Stavinoha
"Tatum was extremely knowledgeable and helpful. She answered all my questions and made the process seamless and quick. By far the best insurance buying experience I’ve had."
We responded:
"Thanks for the wonderful review, Bill! I am happy to hear that Tatum was able to answer your questions and get you situated with coverage that works for you and your needs. Please don't hesitate to reach out if there is anything else we can help you with. - Zach "
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Missy Stavinoha

November 1, 2024

5  out of  5
rating by Missy Stavinoha
"I just started a policy with them. Tatum Dancer was the absolute best insurance representative. She answered all questions and returned my call very promptly. I will definitely refer my family and friends to her. If you are looking for a quote please reach out to her."
We responded:
"Thank you for the feedback Missy! I am happy to hear that you are so happy with your experience with Tatum in my office. We are here for all of your insurance needs to make sure you and your family are well protected. Please do not hesitate to reach out if you have any further questions or needs. - Zach"
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fullspectrum analysis

October 11, 2024

5  out of  5
rating by fullspectrum analysis
"“I called later Thursday evening to get a renters quote as I was moving in the next morning. I called Terrica with Zach Muzzy State Farm and by 9 am the next morning, I had my renters in hand and was able to move in without delays. Thank you so much for your prompt assistance and professionalism"
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gavilan caldron

September 6, 2024

5  out of  5
rating by gavilan caldron
"Tatum es una excelente agente Gracias a estos empleados los clientes se sienten confiados y seguros por su dedicación y conocimientos en todas las cuestiones ,,Gracias tatum por ser mi agente especial"
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Aaron McDonald

August 28, 2024

5  out of  5
rating by Aaron McDonald
"Working with the Zach Muzzy team is both quick and a painless experience! They take their time and treat you well with care. I have full confidence that I’m receiving a great product from them."
We responded:
"Thank you for the kind words and five star rating, Aaron! I’m so glad to hear you have enjoyed working with our team for your coverage needs. If there is anything else we can assist you with, please don’t hesitate to reach out. -Zach"
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Annette Hotz

August 20, 2024

5  out of  5
rating by Annette Hotz
"My truck was stolen in July. I called my agent Zack Muzzy to cancel the policy. I was advised that if I canceled then I would have to start over with new policy when getting a new vehicle. When I got my new vehicle it was a breeze to add it to my policy and then cancel the one that was stolen. I thank y’all for being there when I needed you most. Great customer service!!!"
We responded:
"Thank you for your 5-star review! I am glad our office was able to help you through a stressful situation. I am glad it all worked out and we were able to assist. -Zach"
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Nancy Dacus

August 20, 2024

5  out of  5
rating by Nancy Dacus
"Terrica really helped me with the changes I needed. She understood what I was needing and was able to complete the task. Thank you!"
We responded:
"Nancy thank you for your confidence in us! I appreciate you taking time to give us your review. We look forward to providing the service you deserve as a valued customer!"
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Tiffany

August 9, 2024

5  out of  5
rating by Tiffany
"Great team. They communicate well and are very friendly and helpful. I definitely recommend Zach Muzzy State Farm."
We responded:
"Thank you for your positive review! We are thrilled to hear that you had a great experience with our team at Zach Muzzy State Farm. We take pride in our effective communication, friendly approach and helpfulness. Your recommendation means a lot to us. If there is anything else we can assist you with, please don’t hesitate to reach out. "
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Rumaldo Cortez

August 4, 2024

1  out of  5
rating by Rumaldo Cortez
"Poor customer service! Our policy was transferred to this agent unknowingly due to retirement of our previous agent. Zack has displayed zero interest assisting us except for continuously raising rates and stating inflation. I would not recommend this agent!"
We responded:
"Rumaldo, I am sorry that you feel we have not met your expectations. Unfortunately pricing and claims outcomes are not in my control. In regard to your claim the last time we spoke you were going to send me a copy of the report and estimate from your contractor, which I still have not received to date. I am happy to visit further about your situation if you like. You may call the office on Monday at 281-232-1921."
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Ethan Phillips

June 5, 2024

5  out of  5
rating by Ethan Phillips
"We switched over to Zack Muzzy as our Agent because our previous agent was impossible to get ahold of. Christian Brewer is my main contact and he is always honest, knowledgeable, and available to help you with whatever you need. It’s an added bonus that their office is just a few miles away from our place of business. The customer oriented service Zack Muzzy and his team strive for is a breath of fresh air in an industry shifting away from one-on-one service."
We responded:
"Ethan, thank you for the 5 star review and I will pass on the message to Christian! We strive to provide great customer service through honest communication! We look forward to serving you and all of your insurance needs! "
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Austin Greer

April 5, 2024

5  out of  5
rating by Austin Greer
"Christian is one of a kind! Such an awesome and helpful guy! From one agents office to another, Zach’s team is top tier! Extremely grateful for their help and diligence!"
We responded:
"Austin, I am happy to hear about your great experience with my office! We love helping customers with all of their insurance needs!"
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Gabby w

March 29, 2024

5  out of  5
rating by Gabby w
"Outstanding service !! Nina was very helpful and knowledgeable."
We responded:
"Thanks for the five-star review, Gabby! I'm glad to hear Nina was helpful when assisting you. If there's anything else we can help you with, please let us know! -Zach "
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chris brown

February 23, 2024

5  out of  5
rating by chris brown
"This agency is five stars! I had the pleasure of working with Wayde on a recent accident claim. I had so many questions and concerns about my situation and it went from stressful to stress free one phone call. Wayde talked me through the process, helped me through the process and continued to check in with me for any additional help. Made me feel like family. Highly recommend this agency."
We responded:
"Thank you so much for your five-star review and for taking the time to share your experience with us! We're thrilled to hear about your positive interactions with Wayde and how he was able to make your accident claim process stress-free. Our team is dedicated to providing support and guidance every step of the way, and it's wonderful to know that Wayde made you feel like family. We are happy to assist you with your future insurance needs! -Zach Muzzy State Farm Agent"
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Cheska Rey

February 20, 2024

5  out of  5
rating by Cheska Rey
"Talked to Nina and she answered all my questions, which was a lot. Although I chose a different insurance I appreciate her time and willingness to help."
We responded:
"Cheska, thank you for taking the time to leave our office 5-stars! I am glad to hear that Nina was able to answer your insurance questions. Although you chose a different provider, we are always happy to assist you with your insurance needs and we hope to talk to you in the future! – Zach Muzzy State Farm Agent "
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Madison Edmonds

February 17, 2024

5  out of  5
rating by Madison Edmonds
"Wayde with Zach Muzzy was more than helpful and went above and beyond to locate a car part. As a last ditch effort, after being told I wouldn’t be getting car back for potentially months due to a backorder part from the the collision shop, I asked Wayde if he could possibly assist in finding this part. He was transparent from the beginning at managing my expectations and explained he would try but there was probably little hope. He kept me updated daily and worked to get my car rental extended. However, a week later he and others on his team located the the part! I now have my car back way sooner than expected. Great agency that is super easy to communicate with and will advocate for what you need."
We responded:
"Madison, thank you so much for the outstanding review! We understand firsthand how frustrating it can be to be without your vehicle and being unsure of when your repair will be completed. I am thrilled to hear that Wayde and some other folks on our team were able to assist in getting the part you needed and extending your vehicle rental in the meantime. If there is anything else my team and I can help you with, please don't hesitate to reach out. -Zach "
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Mary Ellen Smith

February 7, 2024

5  out of  5
rating by Mary Ellen Smith
"Nina at State Farm has been great to work with. She is friendly, efficient, professional and has responded quickly to all my requests."
We responded:
"Thank you for your positive review, Mary! I am so happy to hear our team was able to take care of you. We are always here for you in the future!"
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keith rall

February 5, 2024

5  out of  5
rating by keith rall
"Switched insurance providers and was sold as soon as I talked with Nina Wheaton one of their agents. She handled all the necessities quick and was very helpful."
We responded:
"Thanks for the stellar review, Keith! I am glad to hear Nina made you feel well taken care of! If there is anything else she or I can assist you with, please don't hesitate to reach out. We are happy to help! -Zach "